Inside Sales Solutions offers appointment setting and dedicated SDR services. Both ISS and Coseek manage calling programs. The differences include the qualification standard, what happens at the handoff and how the engagement is priced.
Two Inside Sales Solutions service models
Inside Sales Solutions focuses on B2B technology. Its service overview lists appointment setting and dedicated SDR support alongside data, lead qualification, event and marketing services.
- Appointment setting: payment for qualified meetings that take place, with BANT qualification and an SDR joining discovery to introduce the buyer to your salesperson.
- Dedicated SDR: a retainer arrangement with rep oversight, campaign monitoring and training. SDRs can work with your existing tools or use ISS's stack.
The appointment-setting FAQ says every meeting must satisfy all four BANT criteria: budget, authority, need and timeline. ISS describes checking those criteria before booking and nurturing contacts who are too early. That is its stated threshold for this service. ISS qualification standard
Reach buyers while a relevant project is taking shape
Some technical sales begin with an active purchase evaluation. Others begin when an operations or engineering team is working out what a project requires. A useful first conversation can establish where your expertise belongs before the final specification is settled.
For example, an operations leader planning a network upgrade may know which sites have coverage problems without yet having a budget or installation date. A discussion with your technical team could clarify the requirements and the work involved. The rep needs to establish that situation and explain the purpose of the discussion, so the buyer knows why your specialist is joining.
Coseek can build the campaign around those scoping conversations or around funded projects closer to purchase. We agree the required evidence with your team before launch and prepare the rep to uncover it. Where budget, authority or purchase timing determines fit, those become explicit qualification questions.
Every Coseek meeting needs the agreed account and role fit, relevant conversation evidence and an accepted next-step purpose. We confirm the attendee, date and time, and send the invitation. A buyer's problem, current process, use case or timing gives your specialist something substantive to discuss.
Coseek finds the people and prepares the conversation
You may already know the companies you want to sell to and still need the right engineering or operations contact. We build on that account knowledge, research suitable businesses and people, and prepare their contact details and context. The project types you want, existing relationships and exclusions guide the campaign.
Coseek writes the guide and script, prepares the assigned sales rep, and manages the calls. The rep learns enough about your offer to ask useful questions and establish a reason for a technical discussion. Your specialists handle the detailed assessment, solution design, proposals and closing.
Our sales manager reviews selected calls and practises with the rep each working day. Your team's product knowledge helps us answer difficult questions accurately, while feedback from meetings tells us whether we are reaching the right people at a useful project stage. Coseek uses that evidence to improve the next calls.
Your team receives the reason behind the booking
ISS calls its live introduction the Concierge Handoff. Its SDR joins discovery, recaps the previous conversation and introduces the account executive. Its client portal provides leads and notes. This is an explicit part of the appointment-setting offer.
Coseek hands your team the call context and qualification evidence. For the network-upgrade example, that means the sites or issues the buyer described, the current approach, what they are trying to establish and any timing discussed. Open technical questions stay visible for your specialist to answer.
That context helps your team pick up the conversation and assess the work ahead. A desired installation date, an internal planning milestone and a confirmed purchase date can mean different things. We record what the buyer actually said, so your team can discuss feasibility and delivery commitments with them.
If your salesperson finds that a meeting reached the wrong department or arrived before the required buying stage, Coseek uses that feedback to adjust targeting and qualification. Your team owns the subsequent sales process and tells us which conversations merit further work.
Pricing and the first campaign
The three official service pages above do not publish a dollar rate. ISS describes kept-appointment billing and a separate dedicated-SDR retainer. Its proposal needs to establish the applicable price, initial commitment, qualification criteria and cancellation or dispute terms, along with the research, staffing and management included.
Coseek works month to month, typically beginning with a four-week validation sprint. Research, list building, script development and rep preparation happen before the 20 calling days. We assess the buyers reached, the conversations and the usefulness of any handoffs. We then recommend whether to continue, change the campaign or stop, based on what buyers said.
For a project business, the first campaign shows how buyers respond and where relevant conversations emerge. The resulting sales process can take much longer. We plan campaign timing around when your team can take those discussions forward, including the delivery capacity behind the offer.
We run campaigns in the US and UK. For other markets, get in touch and we can discuss your campaign.